ITILFND V4: ITIL 4 Foundation
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90 Lectures
5h 41m 33s
Prepare for your ITIL examination with our training course. The ITILFND-V4 course contains a complete batch of videos that will provide you with profound and thorough knowledge related to ITIL certification exam. Pass the ITIL ITILFND-V4 test with flying colors.
$13.99$24.99
Curriculum For This Course
- 1. Exam Fundamentals 6m 29s
- 2. 4th Industrial Revolution 3m 31s
- 3. Service Organizations 5m 4s
- 1. Service Management 2m 34s
- 2. Value 4m 6s
- 3. Organizations and People 5m 36s
- 4. Services and Products 11m 45s
- 5. Service Offerings 5m 42s
- 6. Service Relationships 6m 17s
- 7. Outcomes 2m 54s
- 8. Costs 10m 21s
- 9. Risks 5m 59s
- 10. Utility and Warranty 4m 46s
- 1. Four Dimensions of Service Management 1m 20s
- 2. Organizations and People 6m 57s
- 3. Information and Technology 7m 42s
- 4. Partners and Suppliers 9m 45s
- 5. Value Streams and Processes 4m 47s
- 6. PESTLE 3m 11s
- 7. Applying the Four Dimensions 5m 2s
- 1. Service Value System 2m 38s
- 2. Opportunity, Demand, and Value 5m 20s
- 3. Governance 2m 4s
- 1. Guiding Principles 3m 34s
- 2. Focus on Value 3m 53s
- 3. Start Where You Are 8m 8s
- 4. Progress Iteratively with Feedback 6m 40s
- 5. Collaborate and Promote Visibility 5m 28s
- 6. Think and Work Holistically 5m 33s
- 7. Keep It Simple and Practical 3m 32s
- 8. Optimize and Automate 5m 56s
- 1. Service Value Chain 5m 14s
- 2. Plan 4m 18s
- 3. Improve 4m 2s
- 4. Engage 8m 27s
- 5. Design and Transition 5m 12s
- 6. Obtain/Build 7m 7s
- 7. Deliver and Support 5m 10s
- 8. Value Streams 1m 58s
- 1. Continual Improvement 2m 20s
- 2. Continual Improvement Model 1m 55s
- 3. What is the Vision? 2m 51s
- 4. Where are We Now? 2m 8s
- 5. Where Do We Want to Be? 3m 13s
- 6. How Do We Get There? 1m 29s
- 7. Take Action 1m 13s
- 8. Did We Get There? 1m 34s
- 9. How Do We Keep the Momentum Going? 2m 14s
- 10. Continual Improvement and the Guiding Principles 3m 54s
- 1. Categories of Practices 2m 34s
- 2. Management Practices 1m 16s
- 3. Continual Improvement 7m 45s
- 4. Information Security Management 3m 42s
- 5. Relationship Management 1m 53s
- 6. Supplier Management 1m 30s
- 7. Architecture Management 2m 5s
- 8. Knowledge Management 2m 10s
- 9. Measurement and Reporting 1m 24s
- 10. Organizational Change Management 1m 22s
- 11. Portfolio Management 2m 2s
- 12. Project Management 2m 3s
- 13. Risk Management 2m 13s
- 14. Service Financial Management 1m 14s
- 15. Strategy Management 1m 53s
- 16. Workforce and Talent Management 1m 39s
- 1. Service Management Practices 1m 14s
- 2. Change Control 8m 51s
- 3. Incident Management 8m 2s
- 4. Problem Management 4m 48s
- 5. Service Desk 7m 52s
- 6. Service Level Management 5m 47s
- 7. Service Request Management 7m 19s
- 8. IT Asset Management 1m 55s
- 9. Monitoring and Event Management 2m 10s
- 10. Release Management 1m
- 11. Service Configuration Management 1m 15s
- 12. Availability Management 1m 6s
- 13. Business Analysis 57s
- 14. Capacity and Performance Management 2m 14s
- 15. Service Catalog Management 1m 35s
- 16. Service Continuity Management 1m 27s
- 17. Service Design 1m 34s
- 18. Service Validation and Testing 1m 2s
- 1. Technical Management Practices 40s
- 2. Deployment Management 55s
- 3. Infrastructure and Platform Management 57s
- 4. Software Development and Management 59s
- 1. Putting It All Together 6m 33s
- 2. Conclusion 1m 42s
- 3. ITIL Certification Path 2m 1s
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